1. Order Cut-Off Times and Dispatch Schedule.

All orders received by Sriji Store prior to 14:00 HOURS each business day, will be packed for dispatch within 3 business days wherever possible, subject to stock availability.

Orders received after the cut-off of 14:00 HOURS each business day, will be processed as received the following day.

We operate no same day delivery option on goods. All orders are tracked and dispatched via Australia Post or various contracted courier services and a tracking link provided.

Please allow up to 12 days for delivery from dispatch.

Sriji Store will not accept responsibility for any parcel requested by you to be left unattended. If you prefer to have your parcel left at your front door, or left in a specific place by Australia Post or a courier contractor – please let us know in the comments box on the shopping cart payments page or alternatively via email or phone prior to despatch of your order.  Sriji Store will not accept responsibility for any parcel requested by you to be “safe dropped”.

In order to make your shopping as easy as possible on checkout page, you will be required to nominate a method of payment, i.e., account holder, direct deposit, Paypal, Credit card (which will be processed through Stripe).  For Direct Deposit customers, goods will be sent as soon as funds are received into our account and have been cleared. For account customers – shipment will not take effect until all past due accounts are paid up to date.

2. Shipping – International Orders

The only method of payment for your order will be Bank Transfer or Paypal and your shipping charges will be calculated offline. If you opt to pay with Paypal we will draw up a Paypal invoice and forward it to your email address. We will email you with the total of your order including shipping charges. All International orders will be forwarded via Australia Post using Express Post International.  Or other courier services. Please visit http://www1.auspost.com.au/international/ for rates to your country.

Please Be Aware and check with your Government Authorities before ordering products such as smudge sticks, resins and herbs from us. Some countries have stringent LAWS on importing these goods. Sriji Store will not be held responsible if authorities in your country seizes goods ordered by you from us. A freight fee is charged on invoice and is GST applicable. This charge will be dependent on items ordered and delivery address and is subject to change.

Sriji Store is under no obligation to accept goods for return i.e. for replacement or credit claim, and may refuse to at our discretion and without reason.

ALL GOODS AND INVOICES MUST BE CHECKED ON ARRIVAL. ALL SHORTAGES, INCORRECT OR DAMAGED GOODS MUST BE NOTIFIED TO US WITHIN 48 HOURS OF RECEIPT, OTHERWISE CLAIMS WILL NOT BE RECOGNISED.

Goods for return will not be accepted without prior arrangements and authorised by an officer of the company. All freight charges will be on account of the buyer unless otherwise waived by us.